Frequently Asked Questions
Everything you need to know about our premium bonding solutions.
How long does it take for my order to ship?
Orders are typically processed within 1-2 business days. Once shipped, you will receive a tracking number via email to monitor your delivery status.
What is your return policy for adhesive products?
We offer a 30-day return policy for unopened and unused products. Due to the chemical nature of our items, we cannot accept returns on products that have been opened or partially used.
Do you offer bulk or wholesale pricing?
Yes, we provide tiered pricing for high-volume orders and industrial accounts. Please contact our sales team directly for a custom quote.
What is the shelf life of Lone Star Adhesive products?
Most of our adhesives have a shelf life of 12 months when stored in a cool, dry place. Always ensure the cap is tightly sealed after every use to prevent premature curing.
Can I change or cancel my order after it has been placed?
If your order has not yet entered the fulfillment stage, we can modify or cancel it. Please contact customer support immediately for assistance.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.