Returns & Exchanges

At Lone Star Adhesive, we stand behind the quality of our products and offer a 30-day return window for items in their original, unopened condition. If you are not completely satisfied with your purchase, our team is here to ensure a smooth and efficient resolution.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare Your Package

  Securely pack the unused adhesive or supplies in their original packaging, ensuring the RMA number is clearly marked on the outside of the box.

• 3.
  Ship Items Back

  Send your return package to our fulfillment center using a trackable shipping method to ensure safe delivery and processing.

• 4.
  Receive Refund or Credit

  Once our warehouse inspects the returned items, we will issue a refund to your original payment method or apply store credit within 5-7 business days.